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Course Delivery Policy
At PearlLearning, we ensure swift and hassle-free access to your digital learning materials. This policy outlines our delivery process so you can start learning immediately after purchase.
1. Course Access & Delivery
Email Confirmation
Upon successful payment, your course access details and digital materials will be automatically sent to the email provided at checkout.
This email is your official confirmation and includes all necessary instructions to begin your course.
Delivery Timing
Most emails arrive within minutes of purchase.
In rare cases (e.g., email server delays or high traffic), delivery may take up to 24 hours.
Our systems are monitored to ensure prompt delivery.
2. Troubleshooting Missing Emails
- Check Spam/Junk Folders: Automated emails may be filtered incorrectly.
- Verify Your Email Address: Ensure the address entered at checkout is error-free.
- Contact Support: If unresolved, email support@ventcampus.com for immediate assistance.
3. Key Policies
- Digital-Only Delivery: All courses are delivered electronically; no physical materials are shipped.
- Usage Restrictions: Course content is for personal, non-commercial use only. Unauthorized sharing, resale, redistribution, or modification is strictly prohibited without written consent from Vent-Campus.
4. Need Help?
We're here to ensure a smooth learning experience. For delivery issues or questions, contact:
Email: support@pearl-learning.com
Response Time: Typically within 2 business days.